1. Introduction
AI Learning Lab provides digital educational products delivered electronically.
This Digital Delivery Policy explains how customers receive their purchased files, expected delivery times, and the support available if delivery is unsuccessful.
2. Types of Digital Products
Our digital products may include:
- PDF learning guides and eBooks.
- AI prompts and prompt templates.
- AI video creation blueprints.
- Sample project guides.
- Troubleshooting handbooks.
- Quick-start learning resources.
- Other digital materials specified on the product page.
No physical product will be shipped unless explicitly stated.
3. Delivery Method
After successful payment verification, purchased digital products are delivered through one or more of the following methods:
- A download link provided on the order confirmation page.
- An automated email containing download instructions.
- A secure download link associated with the completed order.
Delivery is made to the email address supplied during checkout.
4. Delivery Timeline
Digital delivery is normally initiated automatically after successful payment verification.
Customers should receive their download instructions within 24 hours of successful payment.
Some transactions may require additional payment verification.
5. Email Delivery Issues
If you do not receive your order confirmation or download instructions:
- Check your email inbox.
- Check your spam, junk, and promotions folders.
- Confirm that the email address entered during checkout is correct.
- Contact our support team if the download is still unavailable.
Please include your order number and the email address used during purchase.
6. Download Access
Digital files may be subject to download limits or access periods shown on the product page, order confirmation, or download instructions.
Customers should save a personal backup copy of their purchased materials after downloading them.
Download links must not be shared with unauthorised users.
7. File Compatibility
Most of our learning materials are supplied in PDF or other commonly used digital formats.
Customers are responsible for having compatible software and devices to open the files.
Third-party AI tools and editing applications may have separate technical requirements.
8. Third-Party Services
Certain tutorials may refer to external platforms such as ChatGPT, Google Flow, and video-editing tools.
Subscriptions, credits, accounts, and access to these services are not included unless explicitly stated in the product description.
AI Learning Lab is not responsible for changes made independently by third-party platforms.
9. Failed or Incomplete Delivery
If a confirmed order has not been delivered within 24 hours, contact:
We will investigate the issue and make reasonable efforts to restore access or provide replacement files.
Where delivery cannot be completed, any applicable refund or consumer remedy will be handled under our Refund Policy and applicable law.
10. Support
For assistance with digital delivery, downloads, or order confirmation, contact:
AI Learning Lab
Website: https://ailearninglab.in
Email: support@ailearninglab.in